I just wanted to tell you that The Drawer Depot is a GREAT company! I am an architect and head of hotel development for a hospitality brand, Viceroy Hotel Group. I deal with contractors and sub-contractors on a daily basis. I have really appreciated the high level of communication, quality of service and product, transparency during your process and rational cost and time. If I could deal with more companies who have these characteristics I would be a happy man. Thank you again to The Company and to Mark - the order processor, Eric - milling & sizing, David - joint machining, Ramon - assembly & squaring, Ramiro - prep & detailing and the shipping notifications - I love this process and your customer service approach - it really makes it real and transparent. Thank you again Drawer Depot. Please feel free to share this note with your team. I hope to do business with you again soon. Sincerely,
When I retired, I started making custom furniture. I must admit, I am very picky because most of what I make is intended to be handed down from generation to generation. I would not have a drawer that was not made with dove-tails. And, I made all my drawers by hand to assure quality. A few years ago, I had a large number of drawers to make and decided to take a risk and have them made by your company. I was so pleased with your drawers that I no longer make mine by hand. I just received my latest order and told my wife how nice it is to deal with a company that makes a high quality, affordable product. Not one of my orders have had the slightest problem. My wife told me that is so unusual to hear me say something so positive about a company that I should send you a lot of thanks. This is that note "thanks".